Shipping Policy at laptop-battery.org
US packages go by
UPS,
USPS First Class Mail and USPS Priority Mail. Canadian
shipments are going by USPS International Airmail. Usually ships the same business day.
According to related law, we should collect the sales tax on customer with a California
shipping address.The current tax rate is 9.75% for the Alameda county so that we should charge the rate from customer whose shipping address has a state code of "CA".
All our products for United States destination are shipped by UPS Ground or USPS, depending on whichever service would take the shortest delivery time to your location.
Obtain a Return Merchandise Authorization (RMA) number: All returns must have a RMA for processing. Please e-mail us at
order@laptop-battery.org to obtain approval as well as the RMA. RMA are only valid for thirty (30) days (postmarked by or carrier posted by the 30th day).
Include RMA on the outside of the package: It should be clearly displayed on the return-shipping label of the package. Packages without a RMA will not be accepted.